MTU Library Catalogue

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Housekeeping management / Matt A. Casado.

By: Casado, Matt A, 1937- [author].
Material type: materialTypeLabelBookPublisher: Hoboken, N.J. : John Wiley & Sons, Inc., [2012]Copyright date: ©2012Edition: Second edition.Description: xv, 264 pages : illustrations. ; 25 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781118071793 (hardback).Subject(s): Hotel housekeepingDDC classification: 647.068
Contents:
Part 1: Introduction to housekeeping management -- Part 2: Organization of the housekeeping department -- Part 3: Technical skills management -- Part 4: Human resources management -- Part 5: Administrative controls -- Part 6: Risk and environmental issues in lodging properties.
Holdings
Item type Current library Call number Copy number Status Barcode
General lending MTU Bishopstown Library Lending 647.068 (Browse shelf(Opens below)) 1 Available 00161427
General lending MTU Bishopstown Library Lending 647.068 (Browse shelf(Opens below)) 1 Available 00161428
Total holds: 0

Enhanced descriptions from Syndetics:

The second edition of Housekeeping Management is written from a management perspective of the executive housekeeper in the lodging industry. The overarching concept of the text spotlights three major areas of expertise required for the success of lodging professionals: management of resources, administration of assets, and knowledge of technical operations.

The text explores the role of the housekeeping department in hotel/lodging operations, and focuses mainly on the effective communication between the housekeeping, front office, and engineering and maintenance staff. This edition will have the same focus on the management- and administration-based philosophy from the 1st Edition, but with a stronger focus on the engineering aspects of housekeeping. The book will also incorporate new concepts of energy conservation and risk management to address the latest sustainability and security trends in the industry, as well as updated information on guestroom technology.

Includes index.

Part 1: Introduction to housekeeping management -- Part 2: Organization of the housekeeping department -- Part 3: Technical skills management -- Part 4: Human resources management -- Part 5: Administrative controls -- Part 6: Risk and environmental issues in lodging properties.

CIT Module HOSP 6019 - Core reading.

Table of contents provided by Syndetics

  • Chapter 1 The Housekeeping Department in Lodging Operations
  • Chapter 2 The Executive Housekeeper as Department Manager
  • Chapter 3 Structural Planning of the Housekeeping Department
  • Chapter 4 Management of Inventory and Equipment
  • Chapter 5 Characteristics of Housekeeping Equipment and Supplies
  • Chapter 6 Laundry Room Management
  • Chapter 7 The Cleaning Function
  • Chapter 8 Personnel Administration
  • Chapter 9 Controlling Housekeeping Operations
  • Chapter 10 Safety, Security and Infectious Diseases in Property Operations
  • Chapter 11 Energy Conservation in Lodging Properties
  • Chapter 12 Environmental and Sustainability Issues

Author notes provided by Syndetics

MATT A. CASADO, EdD, CHA, CHE is a Professor in the School of Hotel and Restaurant Management at Northern Arizona University in Flagstaff, Arizona. He is also the author of the Food and Beverage Service Manual, Conversational Spanish for Hospitality Managers and Supervisors, and Conversational Spanish Grammar for the Hospitality Classroom, published by Wiley.