MTU Library Catalogue

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Managing employee relations in the hotel and catering industry / Rosemary E. Lucas.

By: Lucas, Rosemary [author].
Material type: materialTypeLabelBookPublisher: London ; New York : Cassell, 1995Description: xv, 317 pages ; 25 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 0304328979 (paperback).Subject(s): Hospitality industry -- Personnel managementDDC classification: 647.2
Contents:
Part One: The employee relations, managerial and employment contexts -- The employee relations context -- Managing in the hotel and catering industry -- Contemporary issues and practices in employment and work -- Part Two: The employment relationship -- The employment relationship: perspectives and participants -- Managing the effort-reward bargain -- Decision-making: methods and processes -- Procedures in the employment relationship -- Managing involvement and commitment -- Part Three: Legal and social issues -- Managing workplace employment law -- Managing equality and workplace diversity in the employment relationship -- Managing health, safety and welfare -- Conclusions and future issues.
Holdings
Item type Current library Call number Copy number Status Barcode
General lending MTU Bishopstown Library Lending 647.2 (Browse shelf(Opens below)) 1 Available 00014631
General lending MTU Bishopstown Library Lending 647.2 (Browse shelf(Opens below)) 1 Available 00014632
Total holds: 0

Bibliography: (pages 304-309) and index.

Part One: The employee relations, managerial and employment contexts -- The employee relations context -- Managing in the hotel and catering industry -- Contemporary issues and practices in employment and work -- Part Two: The employment relationship -- The employment relationship: perspectives and participants -- Managing the effort-reward bargain -- Decision-making: methods and processes -- Procedures in the employment relationship -- Managing involvement and commitment -- Part Three: Legal and social issues -- Managing workplace employment law -- Managing equality and workplace diversity in the employment relationship -- Managing health, safety and welfare -- Conclusions and future issues.