Enhanced descriptions from Syndetics:

Gain a solid understanding of the importance of business ethics, sustainability and stakeholder management using a strong managerial perspective within Carroll/Brown's BUSINESS AND SOCIETY: ETHICS, SUSTAINABILITY, AND STAKEHOLDER MANAGEMENT, 11E. You discover, first-hand, how today's most successful business decision makers both balance and protect the interests of various stakeholders, including investors, employees, consumers, the community, and the environment. You learn how strong business decisions making skills are particularly critical as businesses navigate today's issues, such as climate change and a global pandemic. Updated chapter content and 34 timely cases examine the social, legal, political and ethical responsibilities of a business to all external and internal groups that have a stake or interest in that business. Ethics in Practice cases also provide opportunities to apply your skills. An interactive eBook, videos and learning tools are available to strengthen understanding.

Table of contents provided by Syndetics

• Preface (p. xi)
• About the Authors (p. xvi)
• Part 1 Business, Society, and Responsibility (p. 1)
• Chapter 1 The Business and Society Relationship (p. 2)
• 1.1 Business and Society (p. 4)
• 1.1a Business Defined (p. 4)
• 1.1b Society Defined (p. 4)
• 1.2 Society as the Macroenvironment (p. 4)
• 1.3 Pluralistic Societies (p. 5)
• 1.3a Multiple Publics, Systems, and Stakeholders (p. 5)
• 1.3b A Special-Interest Society (p. 5)
• 1.4 Business Criticism and Corporate Response (p. 6)
• 1.4a Factors in the Social Environment (p. 6)
• 1.4b A General Criticism of Business: Use and Abuse of Power (p. 10)
• 1.4c Balancing Power with Responsibility (p. 12)
• 1.4d Business's Response: A Changing Social Contract (p. 12)
• 1.5 Focus of the Book (p. 13)
• 1.6 Structure of the Book (p. 15)
• Summary (p. 15)
• Key Terms (p. 16)
• Discussion Questions (p. 16)
• Endnotes (p. 16)
• Chapter 2 Corporate Social Responsibility, Performance, and Impact (p. 18)
• 2.1 Corporate Social Responsibility as a Concept (p. 19)
• 2.1a The Beginnings of CSR (p. 20)
• 2.1b Evolving Meanings of CSR (p. 21)
• 2.1c A Four-Part Definition of CSR (p. 21)
• 2.ld The Pyramid of Corporate Social Responsibility (p. 24)
• 2.1e CSR in Practice (p. 26)
• 2.2 Traditional Arguments against and for CSR (p. 27)
• 2.2a Arguments against CSR (p. 28)
• 2.2b Arguments in Support of CSR (p. 28)
• 2.2c The Business Case for CSR (p. 29)
• 2.3 CSR Greenwashing (p. 31)
• 2.4 Political CSR (p. 31)
• 2.5 Corporate Social Responsiveness, Performance, and Impact (p. 31)
• 2.5a Carroll's CSP Model (p. 32)
• 2.6 Corporate Citizenship (p. 33)
• 2.6a Broad and Narrow Views (p. 33)
• 2.6b Stages of Corporate Citizenship (p. 34)
• 2.6c Global CSR and Corporate Citizenship (p. 34)
• 2.7 The Social Performance and Financial Performance Relationship (p. 35)
• 2.7a Three Perspectives on the Social-Financial-Reputation Relationship (p. 35)
• 2.8 Creating Shared Value, Conscious Capitalism, and Purpose-Driven Business (p. 37)
• 2.9 Socially Responsible, Sustainable, ESG Investing (p. 38)
• Summary (p. 39)
• Key Terms (p. 40)
• Discussion Questions (p. 40)
• Endnotes (p. 40)
• Part 2 Stakeholders and Sustainability (p. 44)
• Chapter 3 The Stakeholder Approach to Business, Society, and Ethics (p. 45)
• 3.1 Origins of the Stakeholder Concept (p. 46)
• 3.1a What Is the Stake in Stakeholder? (p. 46)
• 3.1b What Is a Stakeholder? (p. 46)
• 3.2 Who Are Business's Stakeholders? (p. 47)
• 3.2a Three Views of the Firm: Production, Managerial, and Stakeholder (p. 47)
• 3.2b Primary and Secondary Stakeholders (p. 48)
• 3.2c Important Stakeholder Attributes: Legitimacy, Power, Urgency (p. 49)
• 3.3 Strategic, Multifiduciary, and Synthesis: Three Stakeholder Approaches (p. 51)
• 3.4 Three Values of the Stakeholder Model (p. 52)
• 3.4a Descriptive Value (p. 52)
• 3.4b Instrumental Value (p. 52)
• 3.4c Normative Value (p. 52)
• 3.5 Stakeholder Management: Five Key Questions (p. 52)
• 3.5a Who Are the Organization's Stakeholders? (p. 53)
• 3.5b What Are Our Stakeholders' Stakes? (p. 55)
• 3.5c What Opportunities and Challenges Do Our Stakeholders Present? (p. 56)
• 3.5d What Responsibilities Does a Firm Have toward Its Stakeholders? (p. 56)
• 3.5e What Strategies or Actions Should Management Take? (p. 57)
• 3.6 Effective Stakeholder Management and Engagement (p. 58)
• 3.6a Stakeholder Thinking (p. 59)
• 3.6b Developing a Stakeholder Culture (p. 59)
• 3.6c Stakeholder Management Capability (p. 60)
• 3.6d Stakeholder Engagement (p. 61)
• 3.6e The Stakeholder Corporation (p. 62)
• 3.6f Principles of Stakeholder Management (p. 63)
• 3.7 Strategic Steps toward Global Stakeholder Management (p. 63)
• 3.7a Implementation (p. 63)
• Summary (p. 63)
• Key Terms (p. 64)
• Discussion Questions (p. 64)
• Endnotes (p. 65)
• Chapter 4 Sustainability and the Natural Environment (p. 68)
• 4.1 The Sustainability Imperative: A Call for Business to Step Up (p. 69)
• 4.2 The Natural Environment (p. 71)
• 4.3 The Impact of Business on the Natural Environment (p. 73)
• 4.3a Patagonia (p. 74)
• 4.3b Apple (p. 74)
• 4.3c Tesla (p. 74)
• 4.4 Key Environmental Issues (p. 74)
• 4.4a Climate Change and Global Warming (p. 74)
• 4.4b Air Pollution and Toxins (p. 75)
• 4.4c Energy and Fossil Fuels (p. 77)
• 4.4d Water (p. 78)
• 4.4e Waste Management (p. 79)
• 4.4f Oceans and Fisheries (p. 79)
• 4.4g Deforestation and Biodiversity (p. 80)
• 4.5 Responsibility for Environmental and Sustainability Issues (p. 81)
• 4.6 The Role of Governments in Environmental and Sustainability Issues (p. 82)
• 4.6a Responses of Governments-United States (p. 82)
• 4.6b Responses of Governments-International (p. 85)
• 4.7 Other Environmental and Sustainability Stakeholders (p. 85)
• 4.7a Environmental Interest Groups (p. 85)
• 4.7b Other Sustainability Interest Groups (p. 87)
• 4.7c Business and Environmental Partnerships-Activists, NGOs, and Interest Groups (p. 88)
• 4.8 The Future of Business: Greening and/or Growing? (p. 88)
• Summary (p. 89)
• Key Terms (p. 89)
• Discussion Questions (p. 90)
• Endnotes (p. 90)
• Part 3 Business Ethics and Leadership (p. 96)
• Chapter 5 Business Ethics Essentials (p. 97)
• 5.1 Business Ethics: Some Basic Concepts (p. 99)
• 5.1a Descriptive versus Normative Ethics (p. 100)
• 5.1b The Conventional Approach to Business Ethics (p. 100)
• 5.1c Making Ethical Judgments (p. 101)
• 5.1d Ethics and the Law (p. 103)
• 5.2 Ethics, Economics, and Law-A Venn Model (p. 104)
• 5.3 Three Models of Management Ethics (p. 106)
• 5.3a Immoral Management (p. 106)
• 5.3b Moral Management (p. 108)
• 5.3c Amoral Management (p. 109)
• 5.3d Two Hypotheses Regarding the Models of Management Morality (p. 111)
• 5.4 Developing Moral Judgment (p. 112)
• 5.4a Levels of Moral Development (p. 113)
• 5.4b Different Sources of a Person's Values (p. 115)
• 5.5 Elements of Moral Judgment (p. 117)
• 5.5a Moral Imagination (p. 117)
• 5.5b Moral Identification and Ordering (p. 117)
• 5.5c Moral Evaluation (p. 117)
• 5.5d Tolerance of Moral Disagreement and Ambiguity (p. 118)
• 5.5e Integration of Managerial and Moral Competence (p. 118)
• 5.5f A Sense of Moral Obligation (p. 118)
• 5.6 Rest's Model for Ethical Decision Making and Behavior (p. 119)
• Summary (p. 119)
• Key Terms (p. 119)
• Discussion Questions (p. 120)
• Endnotes (p. 120)
• Chapter 6 Managerial and Organizational Ethics (p. 122)
• 6.1 Ethics Issues Arise at Different Levels (p. 122)
• 6.1a Personal Level (p. 123)
• 6.1b Managerial and Organizational Levels (p. 123)
• 6.1c Industry or Profession Level (p. 124)
• 6.1d Societal and Global Levels (p. 125)
• 6.2 Managerial Ethics and Ethical Principles (p. 125)
• 6.3 Principles Approach to Ethics (p. 125)
• 6.3a What Is an Ethics Principle? (p. 125)
• 6.3b Types of Ethical Principles or Theories (p. 126)
• 6.3c Principle of Utilitarianism (p. 126)
• 6.3d Kant's Categorical Imperative (Duty) (p. 126)
• 6.3e Principle of Rights (p. 127)
• 6.3f Principle of Justice (Fairness Principle) (p. 128)
• 6.3g Ethics of Care (p. 129)
• 6.3h Virtue Ethics (p. 129)
• 6.3i The Golden Rule (p. 130)
• 6.3j Servant Leadership (p. 130)
• 6.4 Ethical Tests Approach to Decision Making (p. 131)
• 6.4a Test of Common Sense (p. 131)
• 6.4b Test of One's Best Self (p. 131)
• 6.4c Test of Making Something Public (Disclosure Rule) (p. 131)
• 6.4d Test of Ventilation (p. 132)
• 6.4e Test of Purified Idea (p. 132)
• 6.4f Test of the Big Four (p. 132)
• 6.4g Gag Test (p. 132)
• 6.4h Use Several Tests in Combination (p. 132)
• 6.5 Managing Organizational Ethics (p. 133)
• 6.5a Factors Affecting the Organization's Ethical Climate (p. 133)
• 6.5b Improving the Organization's Ethical Culture (p. 135)
• 6.6 Behavioral Ethics-Achieving a Deeper Understanding (p. 136)
• 6.7 Best Practices for Improving an Organization's Ethics (p. 137)
• 6.7a Top Management Leadership (Moral Management) (p. 137)
• 6.7b Effective Communication of Ethical Messages (p. 139)
• 6.7c Ethics and Compliance Programs and Officers (p. 139)
• 6.7d Setting Realistic Objectives (p. 140)
• 6.7e Ethical Decision-Making Processes (p. 141)
• 6.7f Codes of Ethics or Conduct (p. 141)
• 6.7g Disciplining Violators of Ethics Standards (p. 142)
• 6.7h Ethics "Hotlines" and Whistle-Blowing Mechanisms (p. 143)
• 6.7i Business Ethics Training (p. 143)
• 6.7j Ethics Audits and Risk Assessments (p. 145)
• 6.7k Corporate Transparency (p. 145)
• 6.7l Board of Directors Oversight and Leadership (p. 145)
• 6.8 Moral Decisions, Managers, and Organizations (p. 146)
• Summary (p. 147)
• Key Terms (p. 147)
• Discussion Questions (p. 148)
• Endnotes (p. 148)
• Chapter 7 Ethical Issues in the Global Arena (p. 153)
• 7.1 Challenges in the Global Environment (p. 154)
• 7.2 Ethical Issues in the Global Business Environment (p. 155)
• 7.2a Questionable Marketing and Plant Safety Practices (p. 155)
• 7.2b Human Rights, Sweatshops, and Labor Abuses (p. 157)
• 7.2c Corruption, Bribery, and Questionable Payments (p. 161)
• 7.3 Improving Global Business Ethics (p. 165)
• 7.3a Balancing and Reconciling the Ethics Traditions of Home and Host Countries (p. 165)
• 7.3b Strategies for Improving Global Business Ethics (p. 166)
• Summary (p. 170)
• Key Terms (p. 171)
• Discussion Questions (p. 171)
• Endnotes (p. 171)
• Chapter 8 Business Ethics and Technology: The Digital Enterprise (p. 176)
• 8.1 The New World of Big Data and Artificial Intelligence (p. 177)
• 8.2 Technology and the Technological Environment (p. 178)
• 8.3 Benefits and Costs of Technology (p. 178)
• 8.4 Technology and Ethics (p. 179)
• 8.4a Surveillance (p. 180)
• 8.5 Information Technology (p. 181)
• 8.5a Social Media (p. 181)
• 8.5b Cybersecurity (p. 181)
• 8.5c E-Commerce (p. 182)
• 8.5d Invasion of Consumer Privacy via E-Commerce (p. 184)
• 8.5e The Workplace and Digital Technology (p. 188)
• 8.6 Biotechnology (p. 190)
• 8.6a Bioethics (p. 190)
• 8.6b Genetic Engineering (p. 191)
• 8.6c Genetically Modified Organisms (GMOs) (p. 192)
• Summary (p. 194)
• Key Terms (p. 194)
• Discussion Questions (p. 194)
• Endnotes (p. 195)
• Part 4 Corporate Governance and Strategic Management Issues (p. 199)
• Chapter 9 Corporate Governance: Foundational Issues (p. 200)
• 9.1 Legitimacy and Corporate Governance (p. 200)
• 9.1a The Purpose of Corporate Governance (p. 201)
• 9.1b Components of Corporate Governance (p. 201)
• 9.2 Problems in Corporate Governance (p. 204)
• 9.2a The Importance of Board Independence (p. 205)
• 9.2b Issues Surrounding Compensation (p. 205)
• 9.2c The Governance Impact of the Market for Corporate Control (p. 208)
• 9.2d Insider Trading (p. 208)
• 9.3 Improving Corporate Governance (p. 210)
• 9.3a Legislative Initiatives (p. 210)
• 9.3b The Securities and Exchange Commission (p. 210)
• 9.3c Changes in Boards of Directors (p. 211)
• 9.3d Board Diversity (p. 211)
• 9.3e Outside Directors (p. 212)
• 9.3f Use of Board Committees (p. 212)
• 9.3g The Board's Relationship with the CEO (p. 213)
• 9.3h Board Member Liability (p. 213)
• 9.4 The Role of Shareholders (p. 214)
• 9.4a Shareholder Democracy (p. 214)
• 9.4b Shareholder Activism (p. 215)
• 9.4c Shareholder Resolutions (p. 215)
• 9.4d Shareholder Lawsuits (p. 216)
• 9.5 Investor Relations and Shareholder Engagement (p. 216)
• 9.6 Alternative Models of Corporate Governance (p. 217)
• Summary (p. 218)
• Key Terms (p. 219)
• Discussion Questions (p. 220)
• Endnotes (p. 220)
• Chapter 10 Strategy, Risk, Issues, and Crisis Management (p. 226)
• 10.1 Strategic Management and Corporate Social Policy (p. 226)
• 10.2 Four Key Strategy Levels (p. 227)
• 10.2a Four Strategy Levels Described (p. 228)
• 10.2b Emphasis on Enterprise-Level Strategy (p. 228)
• 10.3 The Strategic Management Process (p. 231)
• 10.3a Strategic Corporate Social Responsibility (p. 232)
• 10.3b Measuring Sustainability and CSR (p. 233)
• 10.4 Public Affairs as a Part of Strategic Management (p. 235)
• 10.5 Risk, Issue, and Crisis Management (p. 236)
• 10.6 Risk Management (p. 236)
• 10.7 Issue Management (p. 237)
• 10.7a Model of the Issue Management Process (p. 238)
• 10.7b Issue Development Process (p. 240)
• 10.8 Crisis Management (p. 241)
• 10.8a The Nature of Crises (p. 241)
• 10.8b Managing Business Crises (p. 242)
• 10.8c Crisis Communications (p. 244)
• Summary (p. 245)
• Key Terms (p. 246)
• Discussion Questions (p. 246)
• Endnotes (p. 246)
• Part 5 Internal Stakeholder Issues (p. 250)
• Chapter 11 Employee Stakeholders and Workplace Issues (p. 251)
• 11.1 The New Social Contract (p. 252)
• 11.2 Employee Engagement (p. 254)
• 11.3 The Employee Rights Movement (p. 254)
• 11.3a The Meaning of Employee Rights (p. 254)
• 11.4 The Right Not to Be Fired without Cause (p. 256)
• 11.4a Employment-at-Will Doctrine (p. 256)
• 11.4b Dismissing an Employee with Care (p. 258)
• 11.5 The Right to Due Process and Fair Treatment (p. 259)
• 11.5a Due Process (p. 259)
• 11.5b Alternative Dispute Resolution (p. 259)
• 11.6 Freedom of Speech in the Workplace (p. 261)
• 11.6a Whistle-Blowing (p. 262)
• 11.6b Consequences of Whistle-Blowing (p. 262)
• 11.6c Government's Protection of Whistle-Blowers (p. 264)
• 11.6d False Claims Act (p. 266)
• 11.6e Management Responsiveness to Potential Whistle-Blowing Situations (p. 266)
• Summary (p. 267)
• Key Terms (p. 267)
• Discussion Questions (p. 268)
• Endnotes (p. 268)
• Chapter 12 Employee Stakeholders: Privacy, Health, Wellness, and Safety (p. 272)
• 12.1 Privacy in the Workplace (p. 273)
• 12.1a Collection and Use of Employee Information by Employers (p. 274)
• 12.1b Workplace Monitoring (p. 276)
• 12.1c Integrity Testing (p. 278)
• 12.1d Drug Testing (p. 279)
• 12.2 Health and Wellness in the Workplace (p. 282)
• 12.2a Mental Health in the Workplace (p. 282)
• 12.2b Work-Life Balance and the Family-Friendly Workplace (p. 283)
• 12.2c Smoking, Vaping, Drug, and Alcohol Use in the Workplace (p. 284)
• 12.3 Workplace Safety (p. 285)
• 12.3a The Workplace Safety Problem (p. 285)
• 12.3b Workplace Safety Today (p. 286)
• 12.3c Right-to-Know Laws (p. 286)
• 12.3d Workplace Violence (p. 287)
• Summary (p. 288)
• Key Terms (p. 289)
• Discussion Questions (p. 289)
• Endnotes (p. 290)
• Chapter 13 Employment Discrimination, Diversity, and Inclusion (p. 294)
• 13.1 The Civil Rights Movement (p. 295)
• 13.2 Federal Laws Prohibiting Discrimination (p. 296)
• 13.2a Title VII of the Civil Rights Act of 1964 (p. 296)
• 13.2b Age Discrimination in Employment Act of 1967 (p. 297)
• 13.2c Equal Pay Act of 1963 (p. 297)
• 13.2d Rehabilitation Act of 1973, Section 503 (p. 298)
• 13.2e Americans with Disabilities Act (p. 298)
• 13.2f Civil Rights Act of 1991 (p. 301)
• 13.2g Equal Employment Opportunity Commission (p. 301)
• 13.3 Expanded Meanings of Employment Discrimination (p. 302)
• 13.3a Disparate Treatment (p. 302)
• 13.3b Disparate Impact (p. 302)
• 13.4 Issues in Employment Discrimination (p. 303)
• 13.4a Race, Color, and Ethnicity (p. 303)
• 13.4b Gender (p. 304)
• 13.4c Other Forms of Employment Discrimination (p. 306)
• 13.5 Diversity and Inclusion in the Workforce (p. 308)
• 13.6 Affirmative Action in the Workplace (p. 308)
• 13.7 The Future of Diversity Management (p. 310)
• Summary (p. 310)
• Discussion Questions (p. 311)
• Endnotes (p. 311)
• Part 6 External Stakeholder Issues (p. 316)
• Chaper 14 Consumer Stakeholders: Information Issues (p. 317)
• 14.1 The Consumer Movement (p. 318)
• 14.1a Consumerism Today (p. 319)
• 14.1b Product and Service Information Issues (p. 320)
• 14.1c Advertising Issues (p. 320)
• 14.1d Specific Controversial Advertising Issues (p. 322)
• 14.1e Warranties and Guarantees (p. 331)
• 14.1f Packaging and Labeling (p. 331)
• 14.1g Other Product Information Issues (p. 333)
• 14.2 The Federal Trade Commission (FTC) (p. 333)
• 14.3 Consumer Financial Protection Bureau (CFPB) (p. 334)
• 14.4 Self-Regulation in Advertising (p. 335)
• 14.5 Moral Models and Consumer Stakeholders (p. 335)
• Summary (p. 336)
• Key Terms (p. 336)
• Discussion Questions (p. 337)
• Endnotes (p. 337)
• Chapter 15 Consumer Stakeholders: Product and Service Issues (p. 342)
• 15.1 The Issue of Quality (p. 343)
• 15.2 The Issue of Safety (p. 345)
• 15.3 Product Liability (p. 349)
• 15.3 Consumer Product Safety Commission (p. 352)
• 15.4 Food and Drug Administration (p. 353)
• 15.5 Business's Response to Consumer Stakeholders (p. 354)
• 15.6 Customer Service Programs (p. 355)
• 15.7 Total Quality Management Programs (p. 356)
• 15.8 Six Sigma Strategy and Other Processes (p. 356)
• Summary (p. 357)
• Key Terms (p. 358)
• Discussion Questions (p. 358)
• Endnotes (p. 359)
• Chapter 16 Community Stakeholders and Corporate Philanthropy (p. 362)
• 16.1 Community Involvement and Engagement (p. 363)
• 16.1a Volunteer Programs (p. 364)
• 16.1b Managing Community Engagement (p. 365)
• 16.2 Corporate Philanthropy or Business Giving (p. 366)
• 16.2a A Brief History of Corporate Philanthropy (p. 367)
• 16.2b A Call for Transparency in Corporate Philanthropy (p. 367)
• 16.2c Giving to the Nonprofit Sector (p. 368)
• 16.2d Managing Corporate Philanthropy (p. 369)
• 16.3 Detrimental Impacts on Communities (p. 373)
• 16.3a Offshoring and Reshoring (p. 374)
• 16.3b Business and Plant Closings (p. 374)
• Summary (p. 378)
• Key Terms (p. 378)
• Discussion Questions (p. 378)
• Endnotes (p. 379)
• Part 7 Business and Government Relations (p. 383)
• Chapter 17 Business, Government, and Regulation (p. 384)
• 17.1 The Pendulum of Government's Role in Business (p. 385)
• 17.2 The Roles of Government and Business (p. 385)
• 17.3 Interaction of Business, Government, and the Public (p. 386)
• 17.3a Government-Business Relationship (p. 387)
• 17.3b Public-Government Relationship (p. 387)
• 17.3c Business-Public Relationship (p. 387)
• 17.4 Government's Nonregulatory Influence on Business (p. 388)
• 17.4a Industrial Policy (p. 388)
• 17.4b Privatization (p. 388)
• 17.4c Other Nonregulatory Governmental Influences on Business (p. 389)
• 17.5 Government's Regulatory Influences on Business (p. 390)
• 17.5a Regulation: What Does It Mean? (p. 391)
• 17.5b Reasons for Regulation (p. 391)
• 17.5c Types of Regulation (p. 392)
• 17.5d Issues Related to Regulation (p. 394)
• 17.6 Deregulation (p. 396)
• 17.6a Purpose of Deregulation (p. 396)
• 17.6b The Changing World of Deregulation (p. 396)
• 17.7 Self-Regulation as an Alternative? (p. 396)
• Summary (p. 397)
• Key Terms (p. 397)
• Discussion Questions (p. 397)
• Endnotes (p. 398)
• Chapter 18 Business Influence on Government and Public Policy (p. 401)
• 18.1 Corporate Political Participation (p. 402)
• 18.2 Corporate Social Activism (p. 402)
• 18.3 Business Lobbying (p. 403)
• 18.3a Organizational Levels of Lobbying (p. 404)
• 18.4 Corporate Political Spending (p. 408)
• 18.4a Arguments for Corporate Political Spending (p. 409)
• 18.4b Arguments against Corporate Political Spending (p. 409)
• 18.4c Agency Issues (p. 409)
• 18.5 Political Accountability and Transparency (p. 410)
• 18.6 Strategies for Corporate Political Activity (p. 411)
• 18.6a Financial Performance Outcomes (p. 411)
• Summary (p. 411)
• Key Terms (p. 412)
• Discussion Questions (p. 412)
• Endnotes (p. 412)
• Cases (p. 416)
• Subject Index (p. 523)
• Name Index (p. 540)
• Ethics in Practice Cases
• Am I Working for My Cup or the House? (p. 10)
• Does Business Have Too Much Power? (p. 11)
• Do Small Businesses Have Social Responsibilities? (p. 27)
• The Socially Responsible Shoe Company (p. 30)
• Fresh, Local, and Sustainable: Burgers with a Soul (p. 35)
• Are Plants and Flowers Stakeholders? Does Nature Have Legal Rights? (p. 51)
• Chickens or Employees? Which Is the Most Important Stakeholder? (p. 59)
• Something's Rotten in Hondo (p. 62)
• Carbon Offsets: Are You Ready to Buy Some, When You Rent a Car? (p. 76)
• Electric Vehicles and Beyond: Can "Supercar" Manufacturers like Ferrari Become Carbon Neutral? (p. 78)
• A Little Green Lie (p. 82)
• Who Failed to Protect the Community in Flint, Michigan? (p. 83)
• Slow Fashion (p. 86)
• What Would You Do? (p. 102)
• Little White Lies (p. 103)
• Is Résumé Inflation and Deception Acceptable? (p. 105)
• Are People More Ethical When Being "Watched"? (p. 116)
• Are There Ethical Issues in Self-Checkout? (p. 124)
• Do More Sales Lead to Lower Ethics? (p. 135)
• Employees Fired for Cheating on Employer Training Tests (p. 138)
• Sign the New Ethics Code or Resign (p. 143)
• Do Ethics Hotlines Always Work? (p. 144)
• Fair Trade: Is It a Sustainable Movement? (p. 158)
• Cheating Consultants: Helping Factories to Pass Sweatshop Audits (p. 160)
• Possible Violations of the Foreign Corrupt Practices Act: Bribes versus Grease Payments (p. 163)
• Twitter Ethics in Business (p. 182)
• Zero Trust as a Cybersecurity Model-Don't Trust Anyone (p. 183)
• Copyright Infringement or Just an Inefficient, Complex System? (p. 187)
• Using Personal Technology in the Workplace (p. 188)
• Whole Foods: GMO Transparency or Clever Marketing? (p. 193)
• May I Have a Little "Perk" with That Compensation Package? (p. 204)
• Should CEOs Raise the Minimum Salary of their Employees? (p. 207)
• Facebook and Say on Pay for Directors? (p. 209)
• DuPont and Sustainability Reporting (p. 235)
• Crisis Management: When to Repent? When to Defend? (p. 244)
• Walmart, Amazon, and the $15 Minimum Wage (p. 252)
• The Neglectful Director (p. 255)
• Kindness in Firing (p. 258)
• The Serial Whistle-Blower: Have the Incentives Gone Too Far? (p. 263)
• Whistle-Blower Waits for Years for Reward (p. 265)
• Big Data and Employee Health (p. 274)
• Shaming Employees into Good Behavior at Amazon? (p. 277)
• Are Your Workers Really Sick When They Take a Sick Day? (p. 278)
• Co-workers versus Friendship (p. 279)
• Mental Health, Athletes, and the Pressures to Perform (p. 283)
• When External Stakeholders Attack (p. 287)
• Better Check Your Old Yearbooks and Social Media Posts (p. 299)
• What Is Reasonable Accommodation for Pregnancy? (p. 300)
• Using DNA to Catch a Killer (p. 301)
• Bigotry in the Bakery? (p. 307)
• Can We Tell the Customer Anything to Make the Sale? (p. 321)
• What Does the Word Free Mean? Should It Be Banned in Advertising? (p. 323)
• Advertising Traps: Do They Represent Ethical Advertising? (p. 324)
• Food Advertising to Children-Should It Be Banned? (p. 326)
• Product Names and Racial Bias (p. 330)
• The Growing Business of Return Fraud (p. 332)
• The Pirated Popcorn (p. 344)
• Are Video Games a Harmful Product? (p. 346)
• Was "Pink Slime" a Victim of Social Media Frenzy? Unethical Reporting? (p. 349)
• Sleep Tight and Don't Let the Bedbugs Bite (p. 351)
• Matters of Good Intentions (p. 367)
• Competition in the Nonprofit Workplace (p. 373)
• The NCAA, the Players, and the Government: Should College Athletes Be Paid? (p. 387)
• The Regulatory Dilemma Regarding Marijuana (p. 393)
• To Mask or Not to Mask? COVID-19 Mandates (p. 394)
• A Scoop of Social Justice with Ice Cream, Please (p. 402)
• The Politics and Business of Blue Jeans (p. 404)
• Cases
• Walmart: The Main Street Merchant of Doom (p. 418)
• Walmart's Labor Practices (p. 423)
• Chipotle's Struggle with Food Safety: Back on Top Again? (p. 428)
• The Theranos Story and Fake Blood Testing: Culture, Crime, and Hubris (p. 431)
• Direct-to-Consumer Advertising for Pharmaceuticals: Is It Ethical? (p. 433)
• The COVID-19 Pandemic: Herculean Challenges for Business and CSR (p. 435)
• Volkswagen's Diesel Deception and Its Aftermath (p. 438)
• Payday Loans: A Needed Product or a Financial Scam? (p. 444)
• Big Tech's Power Plays (p. 447)
• An Epidemic of Cheating in College (p. 451)
• Climate Change and Corporate Activism: Is It All Just Hot Air? (p. 453)
• Family Business (p. 455)
• What Makes a Good CEO? The Waiter Rule, Humility, and Amazon (p. 455)
• Nike, Sweatshops, and Other Issues (p. 458)
• The Rana Plaza Factory Collapse (p. 463)
• Big Food, Big Problem: Nestlé in Brazil (p. 467)
• The Dark Side of Going Green: Tesla's Ethical Dilemma (p. 473)
• Coke and Pepsi in India: Water, Issues, and Crisis Management (p. 478)
• An Ethical Dilemma for Chiquita in Colombia (p. 483)
• Dark Money and Corporate Political Spending on Campaigns (p. 487)
• Big Pharma's Marketing Tactics (p. 488)
• Purdue Pharma, OxyContin, and the Opioid Crisis (p. 495)
• McDonald's: The Coffee Spill Heard 'Round the World (p. 497)
• Boeing's Two Flight Crashes (p. 501)
• Should States Woo Big Business with Tax Incentives? Amazon Thinks So! (p. 503)
• Everlane: Ethical Chic and Radical Transparency in Global Supply Chains (p. 506)
• Slow and Sustainable Fashion (p. 509)
• The Perils of Student Loan Debt (p. 510)
• "Dead Peasant" Life Insurance Policies (p. 513)
• The Case of the Fired Waitress (p. 516)
• Two Vets, Two Dogs, and a Deadlock (p. 517)
• Are Criminal Background Checks Discriminatory? (p. 518)
• To Take or Not to Take (p. 520)
• Workplace Spying (p. 520)