Image from Syndetics
Interpersonal skills for hospitality management / Mona Clark.
By: Clark, Mona
.
Material type: 
BookPublisher: London : International Thompson Business Press, 1995Description: xiii,210p + pbk.ISBN: 041257330X (m); 9780412573309.Subject(s): Communication in organizations | Group relations training | Interpersonal relations | Hospitality industry -- Management | Interpersonal communication | Travel and Tourism | Economics | Travel guides: hotel & holiday accommodation guides | Business Personnel Interpersonal relationshipsDDC classification: 658.31244 CLA
| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| General lending | MTU Kerry North Campus Library First Floor Main | 658.31244 CLA (Browse shelf(Opens below)) | 1 | Available | 38888000005839 |
Total holds: 0
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| 658.31243 RAE Guide to in-company training methods. | 658.31244 BUR Interpersonal skills for travel and tourism / | 658.31244 BUR Interpersonal skills training: a sourcebook of activities for trainers. / | 658.31244 CLA Interpersonal skills for hospitality management / | 658.31244 CON Outdoor games for trainers / | 658.31244 VAN 101 activities for teaching creativity and problem solving / | 658.31245 SAL Coaching champions : how to build a winning sales team / |
Enhanced descriptions from Syndetics:
Interpersonal Skills for Hospitality Management explains the practice and theory of basic self-presentation and social-interaction skills as well as the higher-level skills of leadership, group dynamics, negotiation and conflict resolution.
Includes bibliographical references (p. 199-205) and index.