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Financial Times handbook of management / edited by Stuart Crainer and Des Dearlove.

Contributor(s): Crainer, Stuart | Dearlove, Des | Financial Times Limited.
Material type: materialTypeLabelBookPublisher: London ; New York : Financial Times Prentice Hall, 2001Edition: 2nd ed.Description: xi, 784 p. : ill. ; 24 cm.ISBN: 0273643509; 9780273643500.Other title: Financial Times handbook of management : the state of the art | Handbook of management.Subject(s): Industrial management -- Handbooks, manuals, etc | Management -- Handbooks, manuals, etc | Business and Management | Gestion d'entreprise -- Guides, manuels, etc | Business strategy | Gestion -- Guides, manuels, etc | Management & management techniques | Organisation -- Guides, manuels, etcDDC classification: 658 CRA Summary: This text does not offer immediate solutions to unique situations, instead it raises issues, poses questions and examines emergent management thinking and best practice from an array of angles.
Holdings
Item type Current library Call number Copy number Status Barcode
General lending MTU Kerry North Campus Library First Floor Main 658 CRA (Browse shelf(Opens below)) 1 Available 38888000422414
Total holds: 0

Enhanced descriptions from Syndetics:

Some of the world's brightest thinkers on business strategy and quick-results techniques discuss state-of-the-art management solutions. Included are the topics of leadership, governance, strategy, quality/Six Sigma, re-engineering, staff development, finance, marketing, CRM, globalization, outsourcing, valuation, ethics, and much more.

Previous ed.: 1998.

Includes bibliographical references and index.

This text does not offer immediate solutions to unique situations, instead it raises issues, poses questions and examines emergent management thinking and best practice from an array of angles.

Table of contents provided by Syndetics

  • Foreword
  • Acknowledgements
  • 1 The State of the Art
  • The rise of management: Stuart Crainer and Des Dearlove
  • The age of the individual: Kjell Nordström and Jonas RidderstrSle
  • The new knowledge landscape: Leif Edvinsson
  • A message to Garcia: Thomas L Brown
  • Essentials: Peter Drucker; Henri Fayol; Adam Smith; Frederick Taylor
  • 2 Foundations of Management
  • 1 Strategy and competition
  • Strategy and control: John Kay
  • What is strategy and how do you know if you have one?: Costas Markides
  • Trajectory management: Paul Strebel and Anne-Valérie Ohlsson
  • Making joint ventures and alliances work: Roger Pudney
  • Star trek strategy: Peter Brews
  • Strategy and structure redux: Jorge Nascimento Rodrigues
  • Interview: CK Prahalad
  • Strategy in the knowledge economy: W Chan Kim and Renée Mauborgne
  • Essentials: Igor Ansoff; balanced scorecard; Boston matrix; game theory; Gary Hamel; Bruce Henderson; Henry Mintzberg; Richard Pascale; Michael Porter; scenario planning; seven S framework; strategic inflexion point; Sun Tzu
  • 2 Globalization
  • Can globalization be fixed?: Deborah Doane
  • Strategies for China: Jonathan Story
  • Great global managers: Karl Moore
  • Transnational corporations: Dennis A Rondinelli
  • Interview: Yves Doz and Jose Santos
  • Essentials: Geert Hofstede; Akio Morita; Kenichi Ohmae; transnational
  • Corporations; Fons Trompenaars
  • 3 Managing Human Resources
  • What managers do: David Birchall
  • Leading the democratic enterprise: Lynda Gratton
  • Succeeding at succession: Des Dearlove and Steve Coomber
  • Commentary: When employees attack
  • The management of humour and the humour of management: David L Collinson
  • Recruiting, selecting and compensating board members: Charles King and Caroline Nahas
  • Non-coercive thinking: Henri Ruff
  • Essentials: broadbanding; interim management; Frederick Herzberg; Mary Parker Follett; empowerment; downsizing; Jaques Elliott; Rosabeth Moss Kanter; managerial grid; Maslow¿s Hierarchy of Needs; Elton Mayo; David Packard; Tom Peters; Edgar Schein; succession planning; Theories X & Y (& Z); 360 degree feedback
  • 4 Operations and Service
  • The law of logistics and supply chain management: Alan Braithwaite and Richard Wilding
  • Performance measurement - the new crisis: Andy Neely
  • Design to be different: Kjell Nordström and Jonas RidderstrSle
  • Outsourcing HR: Stephen Coomber
  • Interview: Andrew Kakabadse
  • Project management as value creation: Sebastian Nokes
  • The quality revolution: Des Dearlove and Stuart Crainer
  • Essentials: benchmarking; channel management; crisis management; W Edwards Deming; Henry Ford; Joseph Juran; Just-In-Time; kaizen; lean production; outsourcing; reengineering; supply chain management; time based competition; total quality management
  • 5 Marketing
  • Challenging the mental models of marketing: Jerry Wind
  • Marketing with a hard-edge: Peter Fisk
  • Interview: Philip Kotler
  • Designing the marketing facing organization: Sam Hill, David Newkirk and Jong Chow
  • Understanding brand potential: Watts Wacker
  • Global marketing: H. David Hennessey
  • Capturing growth through customer lifetime potential: Sandra Vandermere
  • Interview: Chris Zook
  • Eleven misconceptions about CRM: Peter C Verhoef and Fred Langerak
  • Seven of the best: Tony Cram
  • Essentials: affiliate marketing; four Ps of marketing; Philip Kotler; Ted Levitt;
  • Permission marketing; relationship marketing
  • 6 Finance
  • Better pricing processes: Hermann Simon, Stephan A Butscher and Karl-Heinz Sebastian
  • Commentary: the rise of the Chief Risk Officer (CRO)
  • Financial literacy: Understanding the numbers: Romesh Vaitilingam
  • Marketing and finance: Tim Ambler
  • The real Warren Buffett: James O¿Loughlin
  • Fools, gold and greed: Gerry Griffin and Ciaran Parker
  • Essentials: activity-based costing; discounted cash flow; shareholder value
  • 7 Organization
  • Secrets of success: Stuart Crainer and Des Dearlove
  • The new boy network: Georgina Peters
  • The integrated organization: Fons Trompenaars
  • Commentary: Piling on the pounds
  • Organizational democracy and organizational politics: David Butcher and Martin Clarke
  • Cashing in on corporate competencies: Jonas RidderstrSle
  • Towards a networked economy: Jamie Anderson
  • Commentary: What companies do wrong
  • Interview: Charles Handy
  • Essentials: adhocracy; agility; Chester Barnard; core competencies; Harold Geneen; Charles Handy; matrix model; shamrock organization; virtual organization; Max Weber
  • 8 Ideas, information and knowledge
  • Open innovation: Henry Chesbrough
  • The 21st Century CIO: Mark Polansky with Tarun Inuganti and Simon Wiggins
  • Whose ideas are they anyway?: Stuart Crainer and Des Dearlove
  • The strategic potential of a knowledge portfolio: David Birchall and George Tovstiga
  • Segmenting and destroying knowledge: Kevin C Desouza
  • Interview: Sumantra Ghoshal
  • Security information - Governance issues: Jean-Noël Ezingeard & David Birchall
  • Essentials: intellectual capital; knowledge management
  • 9 Entrepreneurship
  • The entrepreneur: Stuart Crainer and Des Dearlove
  • Commentary: Pitching and catching
  • Interview: Liam Black
  • Social entrepreneurship: Alex Nicholls
  • Commentary: Best of the fringe
  • Where do good ideas come from?: John Mullins
  • Interview: Jeff Skoll
  • Making corporate venturing work: Julian Birkinshaw
  • 10 Ethics
  • Do principles count?: Eleanor RE O¿Higgins
  • War and the corporation: Eric Orts
  • Commentary: Is corporate responsibility worth it?
  • Wanted: Boardroom coach: Susan Bloch
  • Commentary: Profiting from corporate philanthropy
  • Pathways to commitment: Matthew May
  • The changing role of business: Lance Moir
  • Essentials: core values
  • 3 Management Skills
  • 1 Managing globally
  • Doing business the American way: Allyson Stewart-Allen
  • Commentary: the art of Swedish leadership
  • Global account management: H. David Hennessey
  • Interview: John Micklethwait & Adrian Wooldridge
  • Interview: Fons Trompenaars
  • Commentary: Things to do in airports
  • Commentary: Travelling light
  • 2 Leading
  • Leadership for the future: Des Dearlove
  • Commentary: What do CEOs really do?
  • Leadership roles and role models: Phil Hodgson and Randall White
  • The mantle of authority: Rob Goffee and Gareth Jones
  • Commentary: Wrinkles and the leader
  • Leading the way: Robert P. Gandossy and Marc Effron
  • Interview: Michael Critelli
  • Value leadership: Peter Cohan
  • Welcome to the real world: Phil Hodgson and Randall White
  • Interview: Warren Bennis
  • Essentials: Warren Bennis; Dale Carnegie; employability; the Peter Principle; Robert Townsend
  • 3 Managing change
  • The reality of transformation: Tony Eccles
  • Commentary: Tipping over the edge
  • Interview: James Champy
  • When two companies become one: Andreas Hinterhuber
  • Myths of change manageosabeth Moss Kanter
  • 4 Communicating
  • Creating strategic dialogue: Dan Yankelovich and Steve Rosell
  • The write stuff: Stuart Crainer and Des Dearlove
  • Commentary: Silence can be golden
  • Communicating in the age of consent: Mark Stuart
  • Commentary: We¿re blogging it
  • 5 Managing yourself and your career
  • Who are you?: Georgina Peters
  • Commentary: Who gets training?
  • Generational shift: Bruce Tulgan
  • Interview: Alan Briskin
  • Personal agility: Elizabeth Weldon
  • Commentary: Beware burnout
  • Essentials: Dale Carnegie; Nicolo Machiavelli
  • 7 Making it happen
  • HOT management: Bruce Tulgan
  • Decision making: Risk and escalation: Helga Drummond
  • Measuring and managing the right things: Mike Kennerly and Andy Neely
  • Only commit: Don Sull
  • Making projects fly: Stephen Carver
  • The rise and fall of the COO: Stuart Crainer and Des Dearlove
  • Commentary: Garageland
  • 8 Developing and learning
  • Executive coaching: Laurence Lyons
  • Improving on success: Marshall Goldsmith
  • So you think you want to be coached: Mick Cope
  • Training and development: new approaches for changing needs: David Birchall and Matty Smith
  • Commentary: Mentoring
  • Essentials: action learning; Chris Argyris; the learning organization; Kurt Lewin; thought leadership
  • 4 Management Resources
  • Contributors

Author notes provided by Syndetics

Stuart Crainer (Oxford, U.K.) is a noted business and management writer who contributes regularly to The Financial Times, The (London) Times, the British Airlines in-flight magazine, Across the Board, and other publications. His many books include The Ultimate Business Library, The Ultimate Book of Business Quotations, The Ultimate Book of Business Gurus, Business the Jack Welch Way, and Business the Rupert Murdoch Way.

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