Assertiveness skills : for professionals in health care / Wendy Leebov.
By: Leebov, Wendy
.
Material type: 
BookSeries: Skills development series.Publisher: New York : Authors Choice Press, c1995, 2003Description: 47 p.ISBN: 0595282776; 9780595282777.Subject(s): Assertiveness | Medical personnel and patient | Interpersonal relations | Assertiveness (Psychology) | Medical personnel | Health and Wellbeing | Public health personnel | Medicine: general issues | NursingDDC classification: 362.0715 LEE
| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| General lending | MTU Kerry North Campus Library First Floor Main | 362.0715 LEE (Browse shelf(Opens below)) | 2 | Available | 38888000547731 | |
| General lending | MTU Kerry North Campus Library First Floor Main | 362.0715 LEE (Browse shelf(Opens below)) | 3 | Available | 38888000547723 | |
| General lending | MTU Kerry North Campus Library First Floor Main | 362.0715 LEE (Browse shelf(Opens below)) | 1 | Available | 38888000513857 |
Enhanced descriptions from Syndetics:
This short, practical, easy-to-read book helps healthcare employees who interact with patients, physicians, other customers and coworkers to demonstrate effective assertiveness in these important exchanges. Highlighting the advantages of assertiveness in contrast to aggressiveness or passivity, this book provides a variety of case situations, self-assessment exercises and practice exercises for trying out and sharpening assertiveness skills. An excellent skill-builder for individual employees; also a great training tool for healthcare groups.
This short, practical, easy-to-read book helps healthcare employees who interact with patients, physicians, other customers and coworkers to demonstrate effective assertiveness in these important exchanges. Highlighting the advantages of assertiveness in contrast to aggressiveness or passivity, this book provides a variety of case situations, self-assessment exercises and practice exercises for trying out and sharpening assertiveness skills. An excellent skill-builder for individual employees; also a great training tool for healthcare groups.
Includes bibliographical references.