MTU Library Catalogue

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Clinical delegation skills : a handbook for professional practice / Ruth I. Hansten, Marilynn Jackson.

By: Hansten, Ruth I.
Contributor(s): Jackson, Marilynn.
Material type: materialTypeLabelBookPublisher: Sudbury, Mass. : Jones and Bartlett Publishers, c2004Edition: 3rd ed.Description: xviii, 365 p. : ill. ; 23 cm.ISBN: 0763733261 (pbk.); 9780763733261.Subject(s): Nursing services -- Personnel management | Delegation of authority | Differentiated nursing practice | Nursing, Supervisory -- organization & administration -- Nurses' Instruction | Decision Making -- Nurses' Instruction | Nursing Services -- organization & administration -- Nurses' Instruction | Personnel Management -- Nurses' Instruction | NursingDDC classification: 362.173068 HAN
Contents:
The overall process of delegation -- Know your world -- Know your practice: Is my license on the line? -- Know your organization: What about where I work? -- Know yourself -- Know what needs to be done -- Know your delegate -- Know how to communicate -- Know how to resolve conflict : Getting my coworkers to work with me as a team -- Know how to give feedback -- Know how to evaluate: How well has the delegation process produced the outcomes I wanted to achieve?
Holdings
Item type Current library Call number Copy number Status Barcode
General lending MTU Kerry North Campus Library First Floor Main 362.173068 HAN (Browse shelf(Opens below)) 1 Available 38888000578173
General lending MTU Kerry North Campus Library First Floor Main 362.173068 HAN (Browse shelf(Opens below)) 1 Available 38888000578165
General lending MTU Kerry North Campus Library First Floor Main 362.173068 HAN (Browse shelf(Opens below)) 1 Available 38888000465181
Total holds: 0

Enhanced descriptions from Syndetics:

.

Includes bibliographical references and index.

The overall process of delegation -- Know your world -- Know your practice: Is my license on the line? -- Know your organization: What about where I work? -- Know yourself -- Know what needs to be done -- Know your delegate -- Know how to communicate -- Know how to resolve conflict : Getting my coworkers to work with me as a team -- Know how to give feedback -- Know how to evaluate: How well has the delegation process produced the outcomes I wanted to achieve?

Table of contents provided by Syndetics

  • About the Authors (p. ix)
  • Contributors (p. xi)
  • Foreword (p. xiii)
  • Foreword to the Second Edition (p. xv)
  • Acknowledgments (p. xvii)
  • Chapter 1 The Overall Process of Delegation (p. 1)
  • The Definition (p. 1)
  • The Model: The Key to Delegation (p. 2)
  • The Skill (p. 8)
  • Chapter 2 Know Your World (p. 11)
  • What in the World Is Going On? (p. 11)
  • Influence of Nurse Shortages (p. 13)
  • Demographic Trends (p. 17)
  • Health Care Delivery Trends (p. 20)
  • Changing Nature of Work (p. 21)
  • Safety and Balanced Assessments (p. 22)
  • Evolution of the Art and Science of Nursing Practice (p. 23)
  • Nursing's Responses to the Changes (p. 25)
  • Continual Planning for Transfer and Discharge (p. 26)
  • Implementation of Clinical Pathways (p. 26)
  • Technology Evaluation (p. 32)
  • Client Accountability for Care: Health Education (p. 33)
  • Growth of Home Care (p. 35)
  • Redesign of Care Delivery Systems (p. 35)
  • Where Do We Go from Here? (p. 47)
  • Chapter 3 Know Your Practice: Is My License on the Line? (p. 53)
  • The State Board of Nursing (p. 54)
  • The National Council of State Boards of Nursing (p. 61)
  • The Nurse Practice Act (p. 63)
  • Rules and Regulations (p. 65)
  • The Test (p. 66)
  • The LPN Role (p. 76)
  • Delegation and the Nursing Process (p. 77)
  • Conclusion (p. 82)
  • Chapter 4 Know Your Organization: What About Where I Work? (p. 85)
  • Historical Development--Or, How Did We Get Here? (p. 85)
  • In the Beginning (p. 86)
  • The Unionized Organization and Delegation (p. 88)
  • Assessing the Health Care Organization (p. 94)
  • The Nonunion Environment (p. 94)
  • The Mission Statement (p. 95)
  • The Organizational Structure (p. 99)
  • The Impact of Redesign (p. 103)
  • The Quality Program (p. 106)
  • Safety in Practice (p. 107)
  • Educational Resources (p. 109)
  • Conclusion (p. 110)
  • Chapter 5 Know Yourself (p. 113)
  • Level of Clinical Experience: From Novice to Expert (p. 114)
  • Exploring Barriers (p. 118)
  • Survivor Syndrome (p. 127)
  • Other Barriers (p. 132)
  • Determining the Potential Benefits (p. 141)
  • Conclusion (p. 145)
  • Appendix 5-A Nursing Expertise Self-Report Scale (p. 147)
  • Chapter 6 Know What Needs to Be Done (p. 151)
  • Defining the Role (p. 152)
  • The PTA Model (p. 154)
  • Getting the Job Done (p. 160)
  • Additional Samples for Planning Care (p. 183)
  • Conclusion (p. 189)
  • Chapter 7 Know Your Delegate (p. 193)
  • Who Are the Delegates? (p. 194)
  • Assessing the Role Played by Each Delegate (p. 195)
  • Official Expectations of Each Role (p. 195)
  • Practice Acts and Regulations (p. 195)
  • The Question of Competency: Evaluating and Maintaining from a Regulatory Perspective (p. 198)
  • Accountability for Competence (p. 204)
  • Job Descriptions (p. 204)
  • Validated Competencies: The Organizational Perspective (p. 207)
  • The Impact of the Mission on Job Roles (p. 209)
  • Unofficial Expectations of Each Role (p. 210)
  • Assessing the Delegate's Strengths (p. 215)
  • Assessing the Delegate's Weaknesses (p. 218)
  • Assessing the Delegate's Motivation (p. 223)
  • Your Responsibility for the "General Climate" of Motivation (p. 227)
  • Assessing the Delegate's Preferences (p. 228)
  • Assessing Cultural Differences (p. 228)
  • Conclusion (p. 231)
  • Chapter 8 Know How to Communicate (p. 235)
  • Delegate Responses (p. 236)
  • Communication Styles: Passive, Aggressive, Assertive (p. 238)
  • Effective Assigning (p. 242)
  • Assertive Follow-Up (p. 248)
  • Nonverbal Behaviors (p. 251)
  • Conclusion (p. 252)
  • Chapter 9 Know How to Resolve Conflict: Getting Coworkers to Work Together as a Team (p. 255)
  • Conflict as a Concept (p. 255)
  • Sources of Conflict (p. 256)
  • Cost of Conflict (p. 259)
  • Strategies for Conflict Resolution (p. 261)
  • Innovative Issue Resolution Process: A Collaborative Method (p. 271)
  • Case Study Analysis of Collaborative Resolution (p. 277)
  • Conclusion (p. 279)
  • Chapter 10 Know How to Give Feedback (p. 285)
  • Benefits of Giving and Receiving Feedback (p. 286)
  • The Power of Feedback (p. 287)
  • The Process (p. 288)
  • Giving Feedback to the Delegate (p. 290)
  • Application to the Delegation Process (p. 292)
  • Requesting and Receiving Feedback (p. 299)
  • Upward Feedback (p. 300)
  • Conclusion (p. 303)
  • Chapter 11 Know How to Evaluate: How Well Has the Delegation Process Produced the Outcomes I Wanted to Achieve? (p. 305)
  • Evaluation: Continuous, Problem-Related, and Periodic (p. 306)
  • Continuous Evaluation (p. 308)
  • Specific Incident or Problem-Related Evaluation: Critical Thinking (p. 316)
  • Periodic Evaluation (p. 330)
  • Case Study Analysis of Evaluation (p. 332)
  • Documentation and the Delegation Process (p. 334)
  • Conclusion (p. 339)
  • Celebrate the Success of the Team! (p. 340)
  • Appendix 11-A Nurse Delegation (p. 344)
  • Contact Information for State Boards of Nursing (p. 351)
  • Index (p. 359)

Author notes provided by Syndetics

Ruth I. Hansten, RN, MBA, PhD, FACHE: Hansten Healthcare
Marilynn Jackson, PhD, MA, BSN: Intuitive Options