Managing information services / Henry C. Lucas.
By: Lucas, Henry C
.
Material type:
BookSeries: Macmillan series in information systems.Publisher: New York : London : Macmillan Pub. Co., Collier Macmillan Publishers, 1989Description: xx, 423 p. : ill. ; 26 cm.ISBN: 0023722312.Subject(s): Information services -- ManagementDDC classification: 658.4038 | Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| General lending | MTU Bishopstown Library Lending | 658.4038 (Browse shelf(Opens below)) | 1 | Available | 00019341 |
Includes bibliographical references and index.
Part I: Information services and the organization -- Introduction -- Organizational structure -- The CIO and other IS managers -- Internal structure of the ISD -- New technology and applications -- Planning for information processing -- Part II: The information services environment -- Leadership in information processing -- Management of IS personnel -- Systems development -- Systems development: Alternatives to tradition -- Implementation -- Part III: Managing information services -- Project management -- End-user support -- Managing operations -- Control and audit of information services -- Capacity planning -- The acquisition of hardware, software and services -- Part IV: Managing related functions -- Managing factory automation -- Managing office automation -- Managing communications -- Part V: Management issues -- Evaluation and management control -- A message for management.