A handbook of sales training and development : proven techniques for improving staff's attitude, morale, motivation and skills / Pat Weymes.
By: Weymes, Pat.
Material type:
BookPublisher: London : Kogan Page, 1990Description: 247 p. : ill. ; 23 cm. + pbk.ISBN: 0749400447 ; 0749405600.Subject(s): Sales personnel| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| General lending | MTU Bishopstown Library Lending | 658.85 (Browse shelf(Opens below)) | 1 | Available | 00091259 | |
| General lending | MTU Bishopstown Library Lending | 658.85 (Browse shelf(Opens below)) | 1 | Available | 00068617 |
Enhanced descriptions from Syndetics:
Intended for those who train sales staff, this book aims to provide its readers with an appreciation of the skills required to be a successful sales trainer. The book covers such topics as devising training programmes, motivating and cites various case studies.
Bibliography: (pages 240-241) and index.
Attitudes for successful training -- Trainer presentation skills -- Body language -- The training programme -- Developing salespeople's attitudes, motivation and self-confidence -- Passing on the Skills 1 - Getting ready to sell -- Passing on the skills 2 - Getting the business -- Puzzles, games, projects and brainteasers -- Selecting a suitable sales training film -- Training customer contact personnel.