Introduction to production/operations management -- Productivity and quality -- Forecasting and time series analysis -- P/OM and strategic planning -- Product design and development -- Computer simulation -- Resource requirements planning -- Decision analysis and capacity planning -- Facility location and distribution system design -- The transportation problem -- Process technology and selection -- Process design and facility layout -- Waiting line models -- Automation and advanced technology -- Job design and work measurement -- Materials and inventory management -- Decision models for inventory management -- Aggregate production planning and master scheduling -- Linear programming -- Material requirements planning -- Operations scheduling and production activity control -- Just-in-time production -- Project planning and management -- Crashing and Pert/Cost -- Quality control.