MTU Library Catalogue

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eTourism : information technology for strategic tourism management / Dimitrios Buhalis.

By: Buhalis, Dimitrios.
Material type: materialTypeLabelBookPublisher: Harlow, England : Financial Times Prentice Hall, 2003Description: xxviii, 376 p. : ill. ; 25 cm. + pbk.ISBN: 0582357403; 9780582357402.Subject(s): Tourism -- Information technology | Tourism -- Management | Travel and Tourism | Hospitality & service industriesDDC classification: 338.4791 | 338.4791 BUH
Contents:
Part A: The information and communication technologies revolution and strategic management: issues-challenges-trends -- Information and communication technologies: evolution and revolution -- Implications of the ICT revolution for business and strategy -- eTourism: the dynamic interaction of ICTs and tourism -- Demand-driven eTourism -- Supply-driven eTourism -- Part B: ICTs for strategic and operational management in the various sectors of the tourism industry -- Operational management and distribution in eTourism -- eAirlines -- eHospitality -- eTour operators -- eTravel agencies -- eDestinations -- eTourism: synthesis and a vision of the future.
Summary: Aimed at postgraduate and advanced undergraduate students in business, tourism and hospitality programmes who need to explore how they can use information communication technology (ICT) in a strategic context.
Holdings
Item type Current library Call number Copy number Status Barcode
General lending MTU Bishopstown Library Lending 338.4791 (Browse shelf(Opens below)) 1 Available 00090635
General lending MTU Bishopstown Library Lending 338.4791 (Browse shelf(Opens below)) 1 Available 00090646
General lending MTU Kerry North Campus Library Ground Floor Main 338.4791 BUH (Browse shelf(Opens below)) 1 Available 38888000683064
General lending MTU Kerry North Campus Library Ground Floor Main 338.4791 BUH (Browse shelf(Opens below)) 1 Available 38888000683056
Total holds: 0

Enhanced descriptions from Syndetics:

The book is aimed at advanced undergraduate and postgraduate students in business, tourism and hospitality programmes that need to explore how they can use ICTs in a strategic context. It is also anticipated that researchers and practitioners will find it useful and stimulating.

This book addresses the digitization of all processes and value chains in the tourism, travel, hospitality and catering industries. By analysing the new technological trends it provides a solid basis for analysing the impacts of the Information Communication Technology (ICT) revolution on the tourism industry. The book adopts a strategic management and marketing perspective for tourism enterprises and destinations. It suggests that eTourism revolutionizes all business processes, the entire value chain as well as the strategic relationships of tourism organizations with all their stakeholders. It additionally focuses on how ICTs are employed in airlines, hotels, travel agencies, tour operators and destinations management organizations. The book demonstrates that eTourism increasingly determines the competitiveness of the organization, and therefore, it is critical for the competitiveness of the industry in the longer term.

Bibliography: (pages 353-366) and index.

Part A: The information and communication technologies revolution and strategic management: issues-challenges-trends -- Information and communication technologies: evolution and revolution -- Implications of the ICT revolution for business and strategy -- eTourism: the dynamic interaction of ICTs and tourism -- Demand-driven eTourism -- Supply-driven eTourism -- Part B: ICTs for strategic and operational management in the various sectors of the tourism industry -- Operational management and distribution in eTourism -- eAirlines -- eHospitality -- eTour operators -- eTravel agencies -- eDestinations -- eTourism: synthesis and a vision of the future.

Aimed at postgraduate and advanced undergraduate students in business, tourism and hospitality programmes who need to explore how they can use information communication technology (ICT) in a strategic context.

CIT Module TOUR 7009 - Core reading

Table of contents provided by Syndetics

  • List of figures, tables and case studies
  • Foreword
  • Acknowledgements
  • About the Author
  • Preface
  • The information and communication technologies revolution and strategic management: issues ¿ challenges ¿ trends
  • 1 Information and communication technologies: evolution and revolution
  • 2 Implications of the ICT revolution for business and strategy
  • 3 eTourism: the dynamic interaction of ICTs and tourism
  • 4 Demand-driven eTourism
  • 5 Supply-driven eTourism
  • 6 Operational management and distribution in eTourism
  • 7 eAirlines
  • 8 eHospitality
  • 9 eTour operators
  • 10 eTravel agencies
  • 11 eDestinations
  • 12 eTourism: synthesis and a vision of the future
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