MTU Library Catalogue

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Communication skills for information systems / Tony Warner.

By: Warner, Tony.
Material type: materialTypeLabelBookPublisher: Harlow, Essex : Pitman, 1996Description: vii, 311 p. : ill. ; 25 cm. + pbk.Content type: text Media type: unmediated Carrier type: volumeISBN: 0273609106; 9780273609100.Subject(s): Interpersonal communication | Business communication | Business -- Data processing | Information storage and retrieval systems | Communication in organizations | Business and Management | Communication studies | Business mathematics & systems | Business communication & presentationDDC classification: 658.45 | 302.2 WAR
Contents:
Communications -- Groups and their effectiveness -- Assertion and negotiation -- Oral presentations -- Writing reports -- Interviewing -- User documentation -- Training users.
Summary: This text covers all the important aspects of people-to-people communication which may be required at any time in business computing. It offers a practical approach on how to communicate with clients, customers, suppliers and peers.
Holdings
Item type Current library Call number Copy number Status Barcode
General lending MTU Bishopstown Library Lending 658.45 (Browse shelf(Opens below)) 1 Available 00096477
General lending MTU Bishopstown Library Lending 658.45 (Browse shelf(Opens below)) 1 Available 00096490
General lending MTU Kerry North Campus Library Ground Floor Main 302.2 WAR (Browse shelf(Opens below)) 1 Available 38888000335806
Total holds: 0

Enhanced descriptions from Syndetics:

People-to-people communication skills are as important in the world of computer systems as technical skills and business knowledge. This text covers all the important aspects of people-to-people communication which may be required at any time in information systems, systems analysis and business computing. It is a practical approach to how to communicate with clients, customers, suppliers, peers and managers and, in general, an overview of the communication demands of business. The book is aimed at the non-specialist who has to deal with information systems as part of their everyday routine.

Bibliography: (page 304) and index.

Communications -- Groups and their effectiveness -- Assertion and negotiation -- Oral presentations -- Writing reports -- Interviewing -- User documentation -- Training users.

This text covers all the important aspects of people-to-people communication which may be required at any time in business computing. It offers a practical approach on how to communicate with clients, customers, suppliers and peers.

Table of contents provided by Syndetics

  • 1 Communications
  • 2 Groups and their effectiveness
  • 3 Assertion and negotiation
  • 4 Oral presentations
  • 5 Writing reports
  • 6 Interviewing
  • 7 User documentation
  • 8 Training users