Results of search for 'an:81588' › Koha online catalog

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Gower handbook of customer service / edited by Peter Murley.

by Murley, Peter.

Material type: book

Book; Format: print Publisher: Brookfield, Vt. : Gower, 1996Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812.

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Close to the customer : 25 management tips from the other side of the counter / James H. Donnelly.

by Donnelly, James H.

Material type: book

Book; Format: print Publisher: Homewood, IL : Business One Irwin, 1992Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812.

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25 tips for excellent customer service : an action plan for service success / Ian Linton.

by Linton, Ian [author.] | Institute of Management (Great Britain).

Material type: book

Book; Format: print Publisher: London : Institute of Management Foundation/Pitman Publishing, 1995Copyright date: ©1995Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812.

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Enhancing customer experience in the service industry: a global perspective / edited by Levent Altinay and Surya Poudel.

by Altinay, Levent [editor] | Poudel, Surya [editor].

Material type: book

Book; Format: print ; Literary form: Not fiction Publisher: Newcastle : Cambridge Scholars Publishing, 2016Copyright date: ©2016Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): Lending 658.812.

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Strategic leadership : managing the missing links / Richard S. Handscombe, Philip A. Norman.

by Handscombe, Richard S | Norman, Philip A, 1930-.

Edition: Expanded and improved 2nd ed.Material type: book

Book Publisher: London New York : McGraw-Hill, 1993Availability: Items available for loan: MTU Kerry North Campus Library (1). Location(s): First Floor Main 658.4012 HAN.

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Performance measurement in service industries : making it work / Lin Fitzgerald, Philip Moon

by Fitzgerald, Lin | Moon, Philip | Chartered Institute of Management Accountants.

Material type: book

Book; Format: print Publisher: London : CIMA, 1996Availability: Items available for loan: MTU Kerry North Campus Library (1). Location(s): First Floor Main 658.314 FIT.

Welcome customer [videorecording] : have a nice stay.

by Video Arts (Firm).

Material type:

Visual material; Format: videocassette ; Type of visual material: videorecording Publisher: London : Video Arts, 1979Availability: Items available for loan: MTU Kerry North Campus Library (1). Location(s): Audio Visual 658.812 WEL.

Welcome customer [videorecording] : see you again soon.

by Video Arts (Firm).

Material type:

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Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl.

by Chopra, Sunil, 1960- | Meindl, Peter, 1970-.

Material type: book

Book; Literary form: Not fiction Publisher: Upper Saddle River, NJ [Great Britain] : Prentice Hall, c2001Availability: Items available for loan: MTU Kerry North Campus Library (2). Location(s): First Floor Main 658.7 CHO.

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Supply chain management : strategy, planning and operation / Sunil Chopra, Peter Meindl.

by Chopra, Sunil, 1960- | Meindl, Peter, 1970-.

Edition: 2nd ed.Material type: book

Book; Format: print ; Literary form: Not fiction Publisher: Upper Saddle River, N.J. ; [Great Britain] : Pearson Education International, c2004Availability: Items available for loan: MTU Kerry North Campus Library (1). Location(s): First Floor Main 658.7 CHO.

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Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl.

by Chopra, Sunil, 1960- | Meindl, Peter, 1970-.

Edition: 3rd revised ed.Material type: book

Book; Format: print ; Literary form: Not fiction Publisher: Upper Saddle River, N.J. : Pearson Prentice Hall, 2007Availability: Items available for loan: MTU Kerry North Campus Library (1). Location(s): First Floor Main 658.7 CHO.

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Value proposition design [electronic book] : how to create products and services customers want / Alexander Osterwalder, Yves Pigneur, Greg Bernarda and Alan Smith.

by Osterwalder, Alexander [author] | Pigneur, Yves [author] | Bernarda, Greg [author] | Smith, Alan, 1982- [author].

Material type: book

Book; Format: available online remote

; Literary form: Not fiction Publisher: Hoboken : John Wiley & Sons, 2014Copyright date: ©2014Online access: Access eBook Availability: Items available for loan: MTU Bishopstown Library (1). Location(s): eBook 658.4012.

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