People skills / Neil Thompson.
By: Thompson, Neil [author]
.
Material type: 
BookPublisher: London : Red Globe Press, 2021Copyright date: ©2021Edition: Fifth edition; 25th anniversary edition.Description: 308 pages ; 24 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781352012248 (paperback).Subject(s): Interpersonal relations | Interpersonal communication | Self-management (Psychology) | Problem solvingAdditional physical formats: Electronic version: People skills DDC classification: 302 THO Also available in electronic form| Item type | Current library | Call number | Status | Notes | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| 2 hour loan | MTU Kerry North Campus Library Desk Loan | 302 THO (Browse shelf(Opens below)) | Available | MTU Kerry module COMM 61029 Essential reading | 38888000947576 | ||
| General lending | MTU Kerry North Campus Library Ground Floor Main | 302 THO (Browse shelf(Opens below)) | Checked out | MTU Kerry module COMM 61029 Essential reading | 25/09/2026 | 38888000947584 |
Enhanced descriptions from Syndetics:
This popular textbook provides an up-to-date guide to the knowledge and skills required for working successfully with people. The book is divided into three key areas of people skills development. Part 1 highlights the importance of personal effectiveness; Part 2 explores core interaction skills including verbal, nonverbal and written; and Part 3 outlines the skills of intervention. Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-life practice, and exercises that stimulate and challenge the reader.
Whether you're a social worker, nurse, youth worker, a manager or supervisor, or in any role that involves working with people and their problems, this book will help you to develop your skills and improve your effectiveness.
New to this Edition:
- Self-development exercises and further resources at the end of each chapter to help students consolidate learning
Includes bibliographical references and index.
Cover -- Title -- Copyright -- Dedication -- Contents -- List of figures -- Preface to the 25th anniversary edition -- Acknowledgements -- About the author -- Introduction -- Part I : Personal effectiveness -- Chapter 1: Self-awareness -- Chapter 2: Time management -- Chapter 3: Stress management -- Chapter 4: Information management -- Chapter 5: Assertiveness -- Chapter 6: Beating the bully -- Chapter 7: Using supervision -- Chapter 8: Being creative -- Chapter 9: Continuous professional development -- Chapter 10: Being realistic and resilient -- Part II: Interaction skills -- Chapter 11: Valuing diversity -- Chapter 12: Verbal communication -- Chapter 13: Nonverbal communication -- Chapter 14: Written communication -- Chapter 15: Interviewing -- Chapter 16: Influencing skills -- Chapter 17: Leadership -- Chapter 18: Handling feelings -- Chapter 19: Managing conflict -- Chapter 20: Multidisciplinary working -- Part III: Intervention skills -- Chapter 21: Anti-discriminatory practice -- Chapter 22: Being systematic -- Chapter 23: Assessment -- Chapter 24: Planning -- Chapter 25: Decision making -- Chapter 26: Managing risk -- Chapter 27: Review and evaluation -- Chapter 28: Ending -- Chapter 29: Responding to trauma: promoting healing and recovery -- Chapter 30: Reflective practice -- Conclusion -- Guide to further learning -- References -- Index.
This new edition offers a comprehensive and up-to-date introduction to developing people skills. Written in an accessible and engaging style by leading author Neil Thompson, it is an essential read for students and practitioners of social work and all other helping professions.
MTU Kerry module COMM 61029 - Essential reading
Also available in electronic form
Author notes provided by Syndetics
Neil Thompson received his B.A. in natural sciences and MA from Cambridge University.He is director of Thompson Information Systems Consulting Limited, Surrey, England.
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